Privacy policy

 

OVERVIEW
This Privacy Policy describes how Akoni.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. The Site is not intended for use by individuals under thirteen (13) years of age. We do not intentionally collect Personal Information from children. If you are the parent or guardian of a child who is under the age of 13 and believe your child has provided us with Personal Information, please contact us at the email address below to request deletion.

COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

DEVICE  INFORMATION

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site’s performance.
  • Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with Shopify, Stripe, and/or PayPal for payment processing, our 3PL provider Fashion Logistics, Inc. for fulfillment and shipping, and Google and Facebook for advertising and marketing.

 

ORDER INFORMATION

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including, but not limited to, credit card numbers), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with Shopify, Stripe, and/or PayPal for payment processing, and our 3PL provider Fashion Logistics, Inc. for fulfillment and shipping.


CUSTOMER SUPPORT INFORMATION

  • Examples of Personal Information collected: name, billing address, shipping address, email address, phone number, order information, and shipping information.
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: Shopify.


SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our Site. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

 

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements and/or marketing communications that we believe may be of interest to you. For example:

  • We use Google Analytics to help us better understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. If you so desire, you can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites, with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location). 
  • To learn more about how targeted advertising works, visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

HOW TO REDUCE/ELIMINATE TARGETED ADVERTISING

You can reduce/eliminate targeted advertising by changing your web browser’s settings and  by visiting the following links:

 

USING PERSONAL INFORMATION

We use your Personal Information to provide our services to you, which include: offering products for sale, processing payments, fulfilment and shipping of your orders, and keeping you informed regarding new products, services, and special offers.

 

RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the “Your Rights” section below.

 

AUTOMATIC DECISION-MAKING

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor Shopify uses limited automated decision-making to prevent fraud, which does not have a legal or otherwise significant effect on you.

 

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist typically persists for only a matter of hours.
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist typically persists for only a matter of days.

 

WE DO NOT SELL YOUR PERSONAL INFORMATION

We take our customers’ privacy rights seriously and do not sell your personal information.

 

YOUR RIGHTS

CALIFORNIA CONSUMER PRIVACY ACT (“CCPA”)

If you are a resident of California, then you have the right to access Personal Information we hold about you (also known as the “Right to Know”), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights or designate an authorized agent to submit these requests on your behalf, then please contact us at by email at akoni.us@akonigroup.com. You may have similar, different or additional rights in your state. 

 

DO NOT TRACK

Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser. 

 

CHANGES

We may update this Privacy Policy from time to time in order to reflect, amongst other things, changes to our practices or for other operational, regulatory, or legal reasons.

 

CONTACT
If you have any questions, require assistance, or would like to make a complaint, we can be reached by email at akoni.us@akonigroup.com. If you are not satisfied with our response to your complaint, then you have the right to lodge your complaint with the relevant data protection authority for your jurisdiction.

 

Last Updated: July 24, 2023