Limited Warranty
SCOPE OF COVERAGE
This limited warranty is provided by Akoni SA (“Akoni,” “us,” or “we”) and covers any defects in material or workmanship in the new Akoni product accompanied by this limited warranty statement. Only consumers purchasing this product from Akoni, an authorized Akoni retailer, or from an authorized Akoni reseller may obtain coverage under this limited warranty. This limited warranty extends only to the original consumer purchaser and is not assignable or transferable to any subsequent purchaser or user.
LENGTH OF COVERAGE
The limited warranty period governing products sold in the United States is one (1) year from your documented date of purchase, or as otherwise may be required by applicable law. In no case shall the limited warranty extend beyond two (2) years from your documented date of purchase, regardless of region.
EXCLUSIONS
This limited warranty does not cover any problem that is caused by (i) commercial use, (ii) normal wear and tear, or (iii) misuse, accident (including—without limitation—drops, impacts, collision, fire, and the spillage of food or liquid), neglect, abuse, alteration, unusual stresses, temperature, modification, improper or unauthorized repair, improper care, or improper storage. This limited warranty is void if a product is returned with removed, damaged, or tampered labels or any alterations. Also, consequential, indirect, and incidental damages are not recoverable under this limited warranty and are expressly excluded to the fullest extent permitted by applicable law.
CLAIMS
In order to obtain Akoni warranty service, your claim must be in compliance with all terms of this limited warranty statement and you must follow proper return procedures. To request warranty service, you may either visit your original point of purchase or contact Akoni by email at warranty@akonigroup.com. If you return the product to your original point of purchase and Akoni determines that it is covered by this limited warranty, then the product will be repaired or replaced in Akoni’s sole discretion. If you contact Akoni directly and Akoni determines that the product may in fact be covered by this limited warranty, then—in Akoni’s sole discretion—you will either be directed to a local retailer for repair or replacement, or be issued a Return Merchandise Authorization Number ("RMA#") which you must send along with your product and your unaltered proof of purchase to the address specified by Akoni in connection with the RMA# issued. Unless otherwise specified by Akoni in writing, you shall bear the cost of shipping the product to Akoni, and Akoni shall bear the cost of shipping the product back to you after the completion of service if your claim is covered by this limited warranty. Any product returned to Akoni without a valid limited warranty claim, valid RMA#, or unaltered proof of purchase may be rejected, returned to you at your cost or kept for your pick-up for thirty (30) days and then disposed of in Akoni’s sole discretion. By sending a product for replacement, you agree to transfer ownership of the original product to Akoni.